Awards & Recognition
With our warehousing support, we can quickly supply a full range of samples that then allows the designers and end users the opportunity to inspect the products for quality and performance prior to specification or purchase.
Designers can also review the manufacturing and material quality as well as the properties and features.
Our mock-up service allows the designer to confirm that the lighting system will perform as required on site. With Smart Home devices application, clients will be able to experience first hand on the latest technology that offers state-of-the-art services.
The designer and end user can then review the mock-up and make any changes or adjustments before committing to the whole scheme.
ArrowMedia will ensure that your system is installed correctly to the specifications of the designer and the product manufacturer and that it will conform to any warranty requirements. A properly installed system will ensure long-term service and reliability.
At ArrowMedia, we understand that the best systems will simply not live up to expectations if not programmed well.
Using today’s technology, colour changing lighting systems are capable of thousands of combinations, which should perhaps not always be used at one time. Be it CBUS, DALI, KNX, DMX system, ArrowMedia will ensure that the light fittings will be tuned to your satisfaction.
Our engineers will then test the system at full capacity for a period of time prior to the dismantling of any scaffolding or access equipment. This testing procedure ensures that any manufacturing defects are identified and if necessary replaced prior to commissioning.
Nevertheless, ArrowMedia will always be around to support our clients even if the Defects Liability Period has expired, it is a commitment for us to serve you better.
Under our maintenance service agreements, ArrowMedia engineers will inspect, clean and test your system replacing any faulty fixtures and consumables. Any faults detected by our engineers will be repaired and a detailed report on the condition of the system provided with any suggestions or system adjustments.
ArrowMedia strongly advises what we term a ‘preventative maintenance’ service which is designed to keep your system healthy and operating at full capacity. Maintenance programs are available in a number of formats and will often run in conjunction with the manufactures warranty.